What is Archiving User?

Archiving is configured on a per-account basis. Each account enabled for archiving requires an Additional Purchase. When archiving is enabled for an account, a copy of all email from or to that account is forked at the MTA and a copy of the message is delivered to a predefined archive mailbox. The archiving process is transparent to account users.

Every incoming and outgoing email is copied to an archiving account and Surel.io uses the archiving account to recover emails in the event of an incident with the account reported.

Archiving is only available for Professional Users Tier in Surel.io